Hughes Network Systems has been providing homes and businesses satellite Internet service for more than 50 years. In more recent years, it has offered an Internet backup service—the subscription-based HughesNet Internet Continuity—to help businesses stay online during hurricane season.
HughesNet
Hughes Network Systems is a subsidiary of EchoStar and an innovator in satellite technologies. HughesNet is its flagship satellite-based broadband Internet service. It has more than 1.5 million subscribers and has for decades been integral to providing Internet to rural homes and businesses that would not otherwise have access to broadband Internet service.
Hurricane Season
Each hurricane season brings with it the potential to disrupt terrestrial-based Internet service, such as cable, fiber internet , DSL and even cellular. When those services are disrupted in an area, local business is disrupted as well. That includes losing access to essential functions, such as being able to process credit card payments or access to critical web-based applications.
HughesNet Internet Continuity
HughesNet Internet Continuity is a novel service offering aimed at businesses. It is not intended to provide the primary internet connection for a business. Instead, it provides a secondary or redundant Internet connection. Should the primary connection fail due to a hurricane or for any other reason, a failover router is in place to transition the business over to the secondary service automatically. This transition takes three minutes or less. As part of its efforts to appeal to businesses that may be affected by a hurricane, HughesNet offers many additional resources, such as these five tips that it recently communicated to its clients and prospective customers:
1. Create an Action Plan Checklist
Have all the important details you will need in place prior to a disaster. This can include login details for financial accounts, web portals and social media and contact information for employees and vendors.
2. Establish Roles and Responsibilities in Advance
Determining who should do what can waste a lot of precious time in an emergency. In advance, establish roles, responsibilities and a clear chain of command. Doing so will avoid confusion and help to ensure that all of the critical steps are being taken as soon as possible.
3. Download Emergency Information Apps
Download emergency information apps to your mobile devices and ensure that they work. On your desktop computers and laptops, have bookmarks in place for services such as FEMA, the American Red Cross, the National Weather Service and any relevant local organizations. This will avoid scrambling to access this information at a time when access may be less than reliable.
4. Authenticate Push Notifications
Many of the services mentioned above can push notifications to your devices, and this can often make you privy to potential emergencies well in advance. Push alerts are available via text, email and many other channels. If you are setting up these communication channels for an entire team, ensure that team members can customize them based on what their particular roles are in the field.
5. Be Ready to Evacuate or Shelter in Place
Whether you should shelter in place or evacuate—either through the recommendation of local emergency services or based on your own assessment—you need the resources in place to do that. The bare minimum is clean water, nonperishable food and safety kits. Do not forget technologies too, such as fully charged devices, backup battery sources, flashlights and radios.
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