What is Voice over Internet Protocol (VoIP) and how does it work?

What is Voice over Internet Protocol (VoIP) and how does it work? 1

In this article we would like to talk to you about how an IP voice call works . Being so accustomed to traditional telephone services, at first we are not very aware of what possibilities we have within our reach or how they work.

This usually happens especially if you are not accustomed to using services such as Skype and you do not know what the operation of IP technology is .You will see that it is very simple.

How an IP voice call works

Calls with VoIP technology work differently than conventional ones. If the voice was transmitted by the old route only through a cable circuit, in the case of voice calls with protocol over IP the signal can be transmitted over the Internet.

For starters, here it is likely that you should have an analog converter that we call ATA (which stands for Analog Telephone Adapter ). The mission of this device is to digitize the analog signals (the dialed number, the voice signal, the hanging and off-hook operations), converting them into data packets that are transmitted to an IP address through the provider.

Then the VoIP provider transfers the digitized data to the IP address marked by the Internet. When the person picks up the phone and speaks, there is a quick connection between the two channels that exchange voice data with each other.

From what devices make calls with IP voice?

There are several ways to make calls over the Internet, since it does not necessarily require you to have a computer on. Nor is it necessary for the other person to have an IP telephony (it can be an analog telephone). Let’s see what means you can use to call:

IP software . It is the most usual. Through a microphone, a speaker and an voice over ip software you can have telephone conversations through the Internet.

Mobile phone or tablet Smartphones and tablets with an Internet connection are also a useful device through which you can make calls with an IP voice over an Internet connection. The advantage of this is that you can include your mobile phone as a company line so you can use IP technology wherever you are or make teleconferences anywhere.

IP phone . There are IP operators that are already enabled for this use, unlike current phones. They do not require the installation of an ATA. They also allow you to make video conversations and offer a higher quality transmission.

Analog telephone . You can use your analog phones if you don’t want to change the entire telephone network by installing an adapter.

As you can see, the possibilities are many and varied, which will allow you to offer a better customer service and improve the communications of your company , and also saving money. How do you use IP technology in your company?

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